The COVID-19 pandemic has rewritten the rules for customer engagement in the industrial manufacturing industry. These volatile times have made the need for flexibility and highly tailored digital transactions greater than ever. With deals slowing down due to economic uncertainties, it is crucial for manufacturers to deliver timely and accurate quotes to customers who are looking to purchase a configured product – or risk losing deals to competitors.
It’s likely that these trends will continue even after the disease subsides. During this webinar, Nick Castellina, Industry & Solution Strategy Director at Infor, will address how industrial manufacturers can position themselves and their customers for success in the new normal through:
- An interactiveconfigure,price, andquoteprocess
- Real-time access to data
- Connectivity across all systems
